Name: Humanyse AI Interview Platform
Brand: Humanyse

Question 1

How does the Humanyse credit system work?

Accepted Answer

Each solution has a fixed credit cost: Job Analysis (20 credits), Volume Recruitment (80 credits), Talent Selection and Development (1,000 credits), Executive Solution (3,000 credits). Credits are included in your plan and shared across all solutions - there are no separate pools and no restrictions on which solutions you run.

Question 2

Do unused credits roll over?

Accepted Answer

No. Credits expire at the end of your billing period - at the end of the month on monthly plans, or at the end of the year on annual plans. If you're regularly leaving credits unused, it's worth reviewing whether your plan volume matches your actual hiring activity.

Question 3

What happens if I exceed my monthly credits?

Accepted Answer

You will not be cut off. Additional completed interviews are billed at your plan's per-credit rate, and your team receives usage visibility before overages become a surprise.

Question 4

Does running a job analysis use credits?

Accepted Answer

Yes. A Job Analysis costs 20 credits and produces a Conversational Blueprint for your role. Interview credits are separate - they're only used when a candidate completes a conversation. You can run a job analysis and build your framework before committing any interview credits.

Question 5

Can I run different solutions within the same plan?

Accepted Answer

Yes. Your credit allowance works across any combination of solutions in any proportion. Credits deduct at the rate of the solution used.

Question 6

Can I change plans as my hiring volume changes?

Accepted Answer

Yes. Teams can move to a plan that better matches their interview volume, credit usage, and support needs. For larger or more complex hiring programs, Humanyse can help map the right plan to your expected workload.

Question 7

Do you offer annual billing?

Accepted Answer

Yes - on all paid plans, at an additional 10% discount versus monthly. Plans are billed upfront with credits released fully upon confirmation. Unused credits at year-end do not roll over.

Question 8

Is there a trial?

Accepted Answer

Yes. The Trial plan gives you 2,500 credits and access to the full platform - no credit card required. When you're ready to run more, upgrade directly from your dashboard.

Question 9

Can multiple team members access the same account?

Accepted Answer

Yes. All paid plans support multiple users under a single account. User seat limits vary by plan - contact us if you need to confirm the right setup for your team size.

Question 10

How do candidates access their interview?

Accepted Answer

Candidates receive a unique interview link by email. The conversation is conducted through their browser. As part of the interview, candidates are informed that they are speaking with an AI agent, what competencies the conversation covers, and how their data will be used. Explicit consent is captured before the conversation starts.

Question 11

How long does it take to get set up?

Accepted Answer

Most teams complete their first job analysis and run their first interview within the first hour. The setup process - uploading your brief, reviewing your Conversational Blueprint, and sending candidate invitations - requires no technical configuration on standard plans.

Question 12

What happens to candidate data after the interview?

Accepted Answer

Data is handled in alignment with UAE PDPL. Retention periods are controlled by your organization as the data controller. Details are available in our Privacy Notice.

Simple transparent pricing

How credits work

Job Analysis

Volume Recruitment

Talent Selection and Development

Executive Solution (Coming Soon)

Compare the public plan ladder.

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Pricing FAQs

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